Balanced Scorcard Foundations Series

BSC 103: Conducting Leadership Interviews

In this course, you will learn to prepare for and conduct leadership interviews, as well as to apply the information you collect from these interviews.

Write your awesome label here.
What you are going to learn

Course Overview

In this course, you will learn to prepare for and conduct leadership interviews, as well as to apply the information you collect from these interviews.  The information gathered helps to confirm your organization's overall strategic destination, refine the perspectives and themes within your Balanced Scorecard, and confirm potential objectives in your straw model strategy map.
By the end of this course, you will be able to:

  • Communicate the importance of the leadership interview and its chronological place in the Balanced Scorecard process.
  • Draft a straw man model of your organization's strategy to facilitate discussion and establish focus for the Core Team's leadership interviews.
  • Develop an interview guide to create areas of focus and consistency across all of the leadership interviews, including revisiting Balanced Scorecard foundations.
  • Collect valuable information from leaders by conducting effective interviews using best practice techniques and guidelines.
  • Provide the Core Team with the process needed to synthesize information from the leadership interviews to confirm strategic objectives or uncover issues that need to be resolved in order for the scorecard process to move forward.

   Course Lessons

 Course Introduction
 Developing a Straw Man Model
 Creating an Interview Guide
 Conducting Interviews
 Synthesizing Interview Information
 Course Review

Develop Your Skills

Learn the BSC skills used by the world's top professionals.

Knowledge Checks

Course knowledge checks to strengthen learnings.

Get
Certified

Earn Kaplan and Norton BSC certification.

Best Practice Downloads

Access white papers, check lists and best practices documents. 

Case
Studies

Situational case studies bring the training to life.

Free Access to BSC App

Free access to ESM Basic Balanced Scorecard application.

Explore more Courses and Bundles

We will help you unlock your inner potential so you can excel in your professional field.
Boost your confidence, master the field, become a certified professional
Created with