Balanced ScorEcard Foundations Series

BSC 101: Improve Business Strategy with the Balanced Scorecard

Learn how the BSC strategy management system is used by organizations to translate their strategies into objectives.
What you are going to learn

Course Overview

The Balanced Scorecard is a strategy management system that helps organizations translate their strategies into objectives that drive both behavior and performance. This introductory course (BSC-101) is taken sequentially to gain the best overview of the Balanced Scorecard and the importance of strategy to any organization.  
By the end of this course, you will be able to:

  • Recognize the definition of the Balanced Scorecard and why it is effective in today's business climate. 
  • Summarize how the Balanced Scorecard helps your business create a Strategy Focused Organization. 
  • Compare your current strategy process with the Balanced Scorecard 5-Step Process. 
  • Identify the characteristics that make up a good Balanced Scorecard. 
  • Specify the perspectives in your business that create balance in the Balanced Scorecard.
  • Illustrate the basic connection of Balanced Scorecard components. 
  • Explain how the Balanced Scorecard can help make strategy everyone's job at your company.

   Course Lessons

 Course Introduction
 The Importance of Strategy
 The Balanced Scorecard
 A Good Balanced Scorecard
 Building the Balanced Scorecard
 The 5-Step Process
 Make Strategy Everyone's Job
 Course Review

Develop Your Skills

Learn the BSC skills used by the world's top professionals.

Knowledge Checks

Course knowledge checks to strengthen learnings.


Earn Kaplan and Norton BSC certification.

Best Practice Downloads

Access white papers, check lists and best practices documents. 


Situational case studies bring the training to life.

Free Access to BSC App

Free access to ESM Basic Balanced Scorecard application.

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