ADVANCED BALANCED SCORECARD SERIES

BSC 205: Using Measures and Targets to Drive Strategy

Learn how to develop measures and targets to manage your organization’s strategic performance.
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What you are going to learn

Course Overview

The right measures and targets motivate people in your organization to focus on activities that support the strategy. They also enable you to assess the accuracy of your cause-and-effect assumptions about the strategy—and to revise those assumptions if necessary. 
By the end of this course, you will be able to:

  • Explain why well-developed measures and targets are important for managing strategic performance
  • Identify measure development techniques
  • Develop measures for the strategic objectives on your organization’s scorecard
  • Identify target development techniques
  • Craft targets for the measures you’ve developed 

   Course Lessons

 Course Introduction
 Testing your Cause and Effect Assumptions
 Using Measures to Manage Strategic Performance
 Developing Measures
 Reviewing Targets
 Setting Targets
 Course Review

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Free access to ESM Basic Balanced Scorecard application.

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